# Referral

_Submit an NDIS referral to Annzac Care. For Support Coordinators and Plan Managers across Augustine Heights, Ipswich and the Springfield corridor._

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## For Support Coordinators and Plan Managers

Acceptance is not readiness. We'd rather be judged on the second clock: how quickly a participant actually feels supported, not just how quickly we replied.

Our Approach to Referrals

### What we're building our referral process around

#### Stated response window

Acknowledgement of your referral within a specific, quotable timeframe.

#### Named point of contact

Not a general inbox – a real person for every referral.

#### Honest capacity information

Including telling you plainly when we're not able to take on a new participant.

#### A defined next step

With a date attached – not an open-ended "we'll follow up."

#### Ongoing visibility

Into progress, not silence until support actually starts.

#### An honest "not right now"

We'd rather tell a coordinator plainly when we're at capacity than accept a referral we can't properly support.

Submit a Referral

### Tell us about the participant

Fill in as much as you can – we'll follow up quickly with a named contact and a clear next step.

Get in touch directly

If you'd like to discuss current capacity, our referral process, or a specific participant's needs before submitting a referral:
[hello@annzac.com.au](mailto:hello@annzac.com.au)
[0422 995 291](tel:+61422995291)

6 Inigo Way, Augustine Heights QLD 4300

Participant name *

NDIS number *

Support Coordinator name *

Coordinator phone or email *

Services required
Select an optionSupported Independent Living (SIL)Short/Medium-Term AccommodationIndividualised Living Options (ILO)High-Intensity Daily Personal ActivitiesCommunity ParticipationNot sure yet – happy to discuss

Location

Urgency
Select an optionImmediate (within days)Within 2 weeksWithin a monthPlanning ahead

Additional notes

Submit Referral

#### Thanks – that's on its way to us

We'll come back to you with a named contact and a clear next step, as outlined above.

#### That didn't go through

Please email your referral directly to [hello@annzac.com.au](mailto:hello@annzac.com.au) or call 0422 995 291.

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